Vplus website together with its content, subdomains, tools and services, the (“Site”).
We value your privacy and your privacy is very important to us. To best protect your privacy, we provide this privacy policy (“Privacy Policy”) explaining our online information practices and the choices you can make about the way your information is collected and used at this Site.
By using Vplus (The Site), you consent to the terms of our Privacy Policy and our processing of Personal Information for the purposes as discussed in this Policy. We encourage you to periodically review this page for the latest information on our privacy practices. If you do not agree to this Privacy Policy, please do not use our Site or Service. We reserve the right to change this Privacy Policy at any time, and the change will be effective immediately following the revised Privacy Policy on the Site for both existing users and new users.
Personal Information: When you install and use Vplus or Reelv, we may collect personal information, including but not limited to your name, email address, and Shopify store information. This information is necessary for app functionality and to provide you with customer support.
Usage Information: We collect information related to your use of our app, including videos, images or any other media you submit on our app, data of the products you tag on those media, your traffic's activities and interactions with shoppable videos in order to give you the analytics of our plugin.
To Provide and Improve the Service: We use your information to operate, maintain, and enhance our app, including optimizing the user experience, developing new features, and troubleshooting issues.
Communication: We may use your email address to send you important updates, notifications, and responses to your inquiries.
Customer Support: We use your information to respond to your requests, comments, or questions and provide customer support.
Shopify: Vplus and Reelv are designed for the Shopify platform, and we may share your information with Shopify as necessary to operate the app and comply with Shopify's policies.
Third-Party Service Providers: We may use third-party service providers to assist with app functionality, analytics, and other services. These providers may have access to your personal information, but only to the extent required to perform their functions.
Legal Compliance: We may share your information when required by law or to protect our rights, privacy, safety, or property.
Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
Access and Correction: You have the right to access, update, or correct your personal information. You can do this by contacting us at [email protected].